Shipping policy
Thank you for shopping with Fiit Haven. We're committed to delivering your order quickly, safely, and efficiently.
Order Processing
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.
Shipping Time
Our standard shipping time is 5–7 business days after your order has been dispatched. Delivery times may vary slightly depending on your location and seasonal demand.
Shipping Rates
Shipping costs are calculated at checkout based on your order and delivery destination. We may also offer free shipping promotions from time to time.
Order Tracking
Once your order has shipped, you'll receive a tracking number via email so you can monitor your package every step of the way.
Delays
While we strive to meet our estimated delivery times, unexpected delays caused by weather, carrier issues, or peak seasons may occasionally occur. We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. Fiit Haven is not responsible for delays or additional shipping charges resulting from incorrect or incomplete address information.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our support team within 7 days of delivery so we can assist you in resolving the issue as quickly as possible.
Need Assistance?
If you have any questions regarding your order or shipping, please don't hesitate to contact our customer support team. We're always happy to help.